Let the chat agent know your account has been hacked įollow their step-by-step guide to get your account back. If you cannot log in and you think it is because you have been hacked make sure to report it to Spotify: If you cannot access your existing account it could be because someone has hacked your Spotify account and changed your email address. If you are no longer able to access your old playlists because your account has been deactivated already, you might still be able to access your playlists. You can do this with multiple playlists until you have transferred all your old account music onto your new account. Select the playlist you wish to add the music to or create a new playlist Tap the three dots icon next to the play options and select “add to other playlist” To send you saved music create a new playlist with all the saved music:Ĭlick any playlist created by your old account To do this your playlists will have to be set on public. If you cannot do this, you can create a new account and manually transfer the playlists across to your new account. Under the heading social, click the disconnect from Facebook Next to your profile picture select the drop-down menu On a web browser, log in to the Spotify account page You can try delinking your Facebook account if you didn’t create Spotify through that account. If you want to deactivate one of these accounts there are ways to save your playlists and music. If you created your Spotify account via Facebook, Google or your Apple ID, when you delete or reactivate these profiles it will delete the Spotify-linked account too. You deleted your associated Facebook profile or other third-party profile

Make sure that you do not use the same email address or payment information. The best thing to do is create a new account. The Premium Spotify tier is a paid service and charging back means that you are no longer paying for the service, and are trying to claim a refund where it is explicitly non-refundable. Spotify considers charging back payment as fraudulent activity. If you reversed the payment on your Spotify subscription it is possible that Spotify has deactivated your account. There are a number of reasons, and ways to solve what might have happened. Frustrated to find that Spotify has deleted account access and deactivated your account.

My spotify account was hacked